The Entra ID sync is not functioning because the provided client secret has expired. To resolve this, you will need to reauthorize Entra ID.

Before Proceeding:

Before starting, make sure you don’t already have a session to Entra ID under a different client name, it is recommended that you login to https://portal.azure.com and sign-off.

1. Instructions for the Autopilot Platform:

   1. Login to your CyberHoot Deployment link.
   2. Switch to client that needs to be reauthorized by using the double arrows next to the MSP name.
   3. Click on the USERS button.
   4. Click on Entra ID.
   5. Click on Entra ID Settings.
   6. Click on “Grant Entra ID Access”
   7. Choose the option that matches your client “Public Cloud” or “Government Cloud”.
   8. Login to Microsoft using your credentials.
   9. Click on Next button.
   10. Select the Sync Settings you want, including if managers will be inherited by Entra ID or if a local manager should be used instead.
   11. Ensure the correct Group and Users are selected.
   12. Click on Sync Now.
   13. Click on Close.
   14. Navigate back to Users by using the bread crumbs on the top left of the screen.